&Open’s Account Management team is growing. We work closely with clients every step of the way. From platform onboarding, expansion & renewals (and all the little details in between), we ensure that desired goals are achieved and clients are happy. What we love most: creating strong relationships that lead to lasting partnerships. This is only made possible through constant collaboration and communication across all &Open teams.

We’re seeking an experienced Enterprise Account Manager to represent &Open to our clients. &Open is a B2B platform that helps global brands build connections with their communities, and we’re looking for a commercial thinker and a passionate, helpful and charismatic communicator to fuel our revenue growth and success. This role requires strong collaboration skills in constructive client engagement and a passion for working with internal partners to achieve designated objectives. The ideal candidate must excel at confident communication, have excellent sales experience and be a star at developing and maintaining client relationships. The role may also require some flexible working hours to support clients in different timezones. 

Manage client accounts

• Be the primary POC. Act as the main point of contact for enterprise clients. Continuously seek opportunities to provide additional value to ongoing client projects and consequently growth for &Open. Demonstrate a deep understanding of client objectives, challenges and opportunities.
• Manage a sales quota working with some of the biggest logos globally 
• Project manage. Specifically when it comes to corporate gifting programs and campaigns for enterprise clients, including initial onboarding with internal teams. 
• Build trust. Create relationships to become a trusted advisor and reliable partner for our clients. Manage their renewals.
• Drive Growth. Create and manage upsell opportunities through the customer lifecycle

• 3+ years of relationship management & enterprise sales experience 
• Experience in technology, design or marketing industries
• BA/BS degree or equivalent in a related field
• Excellent communication skills; we’re looking for detailed writers and confident speakers
• Demonstrated ability to manage multiple projects at once
• Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others
• A strategic mindset; you must have the ability to think beyond immediate needs, determining what will drive long-term success for both your clients and &Open
• A self-starter attitude that’s comfortable working autonomously

 What’s on offer

• Competitive Salary and Benefits
• Remote Working Model
• 25 days Annual Leave + 2 Company Days 
• Exciting experience in a fast-paced start-up environment