2591683 Head Office - Dublin Leadership Permanent Employee Chief Operating Officer About &Open We’re the global gifting platform for companies that care.

Our platform enables businesses to send thoughtful, beautifully curated gifts at scale around the world. Behind the technology is a team driven by taste, care, and attention to detail.

As a certified B Corp, we’re committed to reducing waste and increasing impact. Because in the end, it’s not how much you send — it’s how you make people feel.

Our customers include OpenAI, HubSpot, Revolut, and Intercom.

Join us as we continue to scale globally.

]]> About the team You’ll report directly to Jonathan (CEO & Co-founder) and Ciara (Co-founder), and work closely with the executive leadership team.

You’ll collaborate across all functions — including Finance, People, Legal, Creative, Buying & Merchandising, Sales, Customer Success, and Support — while also engaging regularly with external stakeholders such as customers, partners, investors, and board members.

]]> About the role We’re looking for an experienced Chief Operating Officer (COO) to partner closely with our CEO and Co-founder team, and lead the business through its next phase of growth.

This is a highly strategic and hands-on role with end-to-end ownership across operations, finance, revenue, people, legal, and logistics. You will play a critical role in building the systems, structures, and discipline required to scale efficiently and sustainably.

Reporting to the CEO and working closely with the Board, you’ll act as a trusted advisor to leadership while driving operational excellence across the organisation.

]]> What you'll do? Key Responsibilities

Strategic Leadership & Execution

  • Act as a trusted advisor to the CEO, leadership team, and Board on company performance and strategic direction

  • Co-develop and execute the company’s operational and financial strategy

  • Translate long-term vision into clear, actionable plans and measurable outcomes

Operational Excellence & Scale

  • Own and scale core business functions: operations, finance, revenue, people, legal, and logistics

  • Build and optimise systems, processes, and infrastructure to support rapid growth

  • Drive operational rigour and alignment across all departments

Performance & Planning

  • Lead company-wide planning, budgeting, and forecasting processes

  • Establish and track key metrics to measure performance and inform decision-making

  • Regularly assess business performance (including SWOT analysis) to guide short, medium and long-term priorities

Team & Resource Leadership

  • Build, mentor, and lead a high-performing, forward-thinking operating team

  • Partner with leadership to prioritise resources effectively during periods of growth and transformation

  • Foster a culture of accountability, transparency, and continuous improvement

Corporate Development

  • Lead due diligence and commercial negotiations related to fundraising, partnerships, and M&A activities

]]> What you'll need Key Requirements

  • Proven experience in a senior operational, financial, or general management role within a high-growth company

  • Track record of scaling businesses, ideally within a marketplace, e-commerce, or SaaS environment

  • Strong commercial and analytical mindset, with expertise in metrics, reporting, and modern data tools

  • Demonstrated ability to drive both top-line growth and operational efficiency

  • Experience working cross-functionally with GTM, product, and operations teams to deliver strategic outcomes

  • Builder mentality with a hands-on, execution-focused approach

  • Exceptional leadership skills with the ability to inspire and align teams around ambitious goals

  • High emotional intelligence, humility, and a collaborative leadership style

]]> Benefits

  • Competitive salary

  • Employee Stock Option Plan (subject to Board approval)

  • Hybrid working model (Dublin HQ – Harold’s Cross)

  • Company pension

  • Healthcare cover

  • 25 days annual leave + 2 company days

  • Paid maternity and paternity leave

  • Opportunity to help scale a fast-growing, mission-driven company

    • ]]>     Location Hybrid working model (Dublin HQ – Harold’s Cross)

    ]]>     All Welcome Here Statement We believe diverse perspectives lead to better outcomes and more meaningful experiences.

    &Open is an equal opportunity employer and we welcome applicants from all backgrounds.

    ]]>     permanent executive full-time 7-10 other other 2026-04-03T11:45:53+00:00     2624227 Head Office - Dublin Logistics & Customer Support Permanent Employee Logistics Associate About &Open We’re the global gifting platform for companies that care.


    Our platform sends gifts globally at scale, while our team guides the process with taste, thought and attention to detail.


    As a B Corp-certified company, we’re all about less waste, more impact. At the end of the day, it’s not how much you send, it’s how you make people feel that matters.


    Our customers include OpenAI, Hubspot, Revolut and Intercom.

    Come and grow with us.

    ]]>     About the team Our Logistics team is growing! We’re obsessed with enabling the delivery of gifts to people across the globe, and work to create the best possible solutions for our customers and the people they wish to gift. To make this all happen, we collaborate closely to understand each client's needs and find the most effective methods to surprise and delight the lucky gift recipients. We care deeply about the journey of our gifts, carefully planning every step from source to doorstep.]]> About the role Come and join our logistics team to support fulfilment operations in our Dublin warehouse. This is an active role that combines hands-on warehouse work — sorting, packing and managing stock — with system-side responsibilities such as monitoring our WMS, coordinating delivery exceptions and supporting wider operational initiatives.]]> What you'll do?
  • Pick, pack and dispatch outbound shipments accurately, across a range of sizes, formats and gift types.
  • Receive, check and book inbound shipments into the Warehouse Management System (WMS), ensuring accuracy and timely stock availability.
  • Work as a team to ensure all orders are shipped within the SLA and contribute towards the successful achievement of targets.
  • Manage the flow of goods through our Dublin studio warehouse.
  • Support the planning and execution of large operational initiatives such as stock moves, warehouse changes and ongoing process improvements across the logistics function.
  • Monitor and analyse in orders across our fulfilment partners to identify discrepancies, delays and fulfilment risks.
  • Coordinate delivery exception for shipments in transit by identifying issues and supporting investigations and solutions.
  • Perform system and administrative updates to ensure data accuracy across operational tools.
  • Assist with other ad-hoc tasks required to support the day-to-day running of Logistics operations.
  • Support the wider Logistics team by providing cover during holidays, busy periods and team absences.
    • ]]>     What you'll need

  • Fluent written and spoken English is essential.

  • Experience of working in a customer focused environment.

  • 1–3 years of experience in a warehouse, fulfilment, or logistics environment.

  • Comfortable with the physical demands of the role: standing for extended periods, lifting and moving boxes, and working in an active warehouse environment.

  • Experience working with a WMS or similar inventory/order management system is a strong plus.

  • Exceptional attention to detail, a positive can-do attitude, time management, and organisational skills.

  • Ability to work in a fast-paced environment to tight timelines.

    • ]]>     Benefits

  • Competitive Salary

  • Company Pension

  • Healthcare cover

  • 25 days Annual Leave + 2 Company Days 

  • Maternity and Paternity Paid Leave

  • Exciting experience in a fast-paced start-up environment

  • Employee Stock Options Plan

    • ]]>     Location Head Office: Dublin, Harold's Cross]]> All Welcome Here Statement We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.]]>     permanent experienced full-time 2-5 general_and_other_logistics_and_transportation logistics_and_transportation 2026-05-05T10:55:54+00:00